At Rise4, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and how we safeguard your data when you use our website or services.
By using our website and services, you consent to the practices described in this Privacy Policy.
Information We Collect
1. Personal Information: When you sign up for a membership, make a reservation, or contact us, we may collect personal information such as your name, email address, phone number, and billing information.
2. Usage Information: We collect non-personal information about how you use our website, including your IP address, browser type, and device information.
How We Use Your Information
We may use your information for the following purposes:
1. Membership Management: To manage your gym membership, including billing and communication regarding your membership.
2. Reservations and Classes: To schedule and manage gym class reservations and appointments.
3. Customer Support: To respond to your inquiries, provide customer support, and address any issues you may have.
4. Marketing and Promotions: To send you promotional materials, newsletters, and updates about our gym, provided you have given us consent to do so.
5. Improving Our Services: To analyze website usage and user preferences in order to enhance and customize our services.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
1. Service Providers: We may disclose your information to third-party service providers who assist us in managing our website and providing services to you.
2. Legal Compliance: We may share your information to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property.
Security Measures
We take reasonable measures to protect your personal information, but no method of transmission over the Internet or electronic storage is entirely secure. We cannot guarantee the security of your data.
Your Choices
You have the right to:
1. Access and Update: Access, correct, or update your personal information by contacting us directly.
2. Opt-Out: Opt out of receiving promotional emails by following the instructions provided in the email.
3. Delete Your Account: Request the deletion of your account and personal information, subject to legal and contractual obligations.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website. Your continued use of our website and services after any modifications will constitute your acceptance of the changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@rise-4.com.